Terms & Conditions
Last updated: February 2026
LWP Capital Pty Ltd (ABN 53620956550, AFSL 540596) (‘we’, ‘us’, ‘our’ or ‘LWP Capital’) provides comprehensive financial services, including wealth management, investment strategies, sustainable investing advice, and related advisory services to high-net-worth individuals, families, and institutional clients from our offices in Sydney, Australia.
These Terms & Conditions (‘Terms’) govern the provision of our services and form part of the agreement between LWP Capital and you (‘you’ or ‘Client’). They apply alongside any specific engagement letter, statement of advice (SOA), financial services guide (FSG), product disclosure statement (PDS), or other document we provide to you in relation to particular services (‘Engagement Documents’). In the event of any inconsistency, the Engagement Documents prevail over these Terms to the extent of the inconsistency.
By engaging our services, accessing our website, or otherwise indicating your acceptance (including through continued use of our services), you agree to be bound by these Terms. If you do not agree, you must not engage our services.
1. Our Services
We provide general and/or personal financial product advice, dealing in financial products (where authorised), and other wealth management services as detailed in your Engagement Documents. All advice is provided in accordance with our AFS licence obligations under the Corporations Act 2001 (Cth) and relevant ASIC regulations.
Our services are tailored based on the information you provide. We rely on the accuracy and completeness of information you supply. You must promptly inform us of any changes in your circumstances that may affect our advice or services.
Services do not include legal, taxation (unless expressly agreed), or other professional advice outside our expertise. We recommend seeking independent advice where appropriate.
2. Client Obligations
You agree to:
Provide us with all relevant information, documents, and instructions in a timely manner.
Ensure all information provided is accurate, complete, and not misleading.
Notify us immediately of any material changes to your financial situation, objectives, or needs.
Comply with all applicable laws, including anti-money laundering and counter-terrorism financing requirements.
Pay our fees as outlined in the Engagement Documents or as otherwise agreed.
Failure to meet these obligations may limit our ability to provide services effectively or may result in termination of our engagement.
3. Fees and Payment
Fees for our services are set out in the relevant Engagement Documents, which may include fixed fees, time-based fees, asset-based fees, performance fees (where permitted), or other structures. All fees are exclusive of GST unless stated otherwise; GST will be added where applicable.
Invoices are payable within [insert terms, e.g., 14 days] of issue. We may charge interest on overdue amounts at a rate [insert, e.g., 2% per month] or as permitted by law. We reserve the right to suspend services if fees remain unpaid.
You authorise us to deduct fees directly from your investment accounts or nominated bank account where agreed.
4. Conflicts of Interest
We maintain a conflicts of interest policy in accordance with regulatory requirements. Any material conflicts will be disclosed to you in the relevant Engagement Documents or as they arise. We manage conflicts to ensure our advice is in your best interests.
5. Risk and No Guarantee
Investing involves risks, including the potential loss of capital. Past performance is not indicative of future results. We do not guarantee any particular return, outcome, or performance of investments.
You acknowledge that financial markets are volatile and that decisions are made at your own risk. Our role is to provide advice and implement strategies as instructed; ultimate responsibility for investment decisions rests with you.
6. Limitation of Liability
To the extent permitted by law, including under the Corporations Act 2001 (Cth) and Australian Consumer Law, our liability (including for negligence) is limited to:
Resupplying the services; or
Paying the cost of having the services resupplied.
We are not liable for indirect, consequential, or special losses, including loss of profits, opportunity, or data.
Our aggregate liability is capped at the amount of fees paid by you in the 12 months preceding the claim.
These limitations do not apply to liability that cannot be excluded by law.
7. Indemnity
You indemnify us against any claims, losses, or expenses arising from:
Your breach of these Terms;
Inaccurate or incomplete information provided by you;
Your actions or decisions based on our advice; or
Any third-party claims related to your investments or affairs.
8. Termination
Either party may terminate our engagement by written notice. Upon termination:
You remain liable for fees incurred up to the termination date.
We will provide reasonable assistance to transition to a new adviser (at your cost).
Ongoing obligations (e.g., confidentiality, indemnity) survive termination.
We may terminate immediately if you breach these Terms, fail to pay fees, or if continued engagement would breach regulatory obligations.
9. Confidentiality and Privacy
We handle your personal information in accordance with our Privacy Policy (available on our website) and the Privacy Act 1988 (Cth). We maintain confidentiality except as required by law, with your consent, or to trusted service providers bound by confidentiality.
10. Intellectual Property
Any reports, models, or materials we provide remain our intellectual property. You are granted a limited licence for your personal use. You must not reproduce, distribute, or use them commercially without our consent.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.
12. Entire Agreement and Variations
These Terms, together with the Engagement Documents, constitute the entire agreement between us and supersede prior understandings. Variations must be in writing and signed by both parties (or via agreed electronic means).
We may update these Terms from time to time; continued engagement constitutes acceptance of changes. Significant updates will be notified.
13. Complaints and Dispute Resolution
If you have a complaint, please contact us first. We will handle it in accordance with our internal dispute resolution process. If unresolved, you may contact the Australian Financial Complaints Authority (AFCA) at www.afca.org.au.
Contact Us
For questions about these Terms, please contact:
LWP Capital
Suite 27 252 Pitt Street Sydney, New South Wales, 2000 Australia
Email: admin@lwp-capital.com
We value our partnership with you and are committed to delivering high-quality, compliant financial services in line with Australian regulatory standards. Thank you for choosing LWP Capital.